Step-by-step WoW setup instruction: as a quick overview.. when i walk someone through a setup, this is what i normally do: 1. delete the keyclone folder... this way i know where i am starting. 2. download a new copy and install (note: vista must run-as admin for permissions to be set properly) 3. find the keyclone folder.. right-click/drag keyclone.exe to the desktop.. release.. select "create shortcut" (DO NOT move or copy) 3a. (note: if vista, right-click shortcut/properties/advanced/CHECK run-as admin) 4. run keyclone 5. keyclone/setup/maximizer : layout maximizer (differs per person).. watch region names and resolutions per region.. enable maximizer 7. keyclone/setup/command editor: create commands 7a. type command name into command field (wow1) 7b. hit 'program...' and find wow.exe... NOT launcher.exe .. select and hit 'open' 7c. fill in region name (region1) 7d. check wow:uname and fill in the first account name 7e. set the maxfpsbk to 15 and maxfps to 40 (more of less depending on hardware) 7f. hit the '+' button to add to list 7g. click the wow1 in the list, fields will popular... adjust for wow2.. hit '+' and you get the 2nd command (a little shorter this way) 8. keyclone/setup/do-not-pass: add your movement keys and auto-run (NUMLOCK by default) 9. keyclone/setup/override settings: check the audio reminder... note the default override key is PAUSE 10. keyclone/setup/general: UNCHECK 'auto-add windows titled', CHECK 'focus follows mouse' (optional), CHECK performance boost (xp only) 11. hit OK 12. exit keyclone, restart, verify all setting still there (permissions... they have me superstitious) 13. launch your wows.. to the right of the connect button there is the command field... type your commands (ie: wow1;wow2;wow3) 13a. note: the command names were the same from the command editor 13b. note: multiple commands can be strung together using a semicolon 13c. NO SPACES (i should compensate for that...) that's it... you have all your wows running at this point. i generally recommend hitting PAUSE (override) to type in the password, then hti enter to get to character selection... enter to enter the game... then space to jump all your characters at once you are now multi-boxing. at which point, i'd take a right turn into wow in-game macros and suggest a few simple ones. if the user is more advanced, i'd give them the intermediate macro stuff. and that's it. hopefully you'll be able to divine enough off this to help. if not, drop me a PM and i'll see what i can do. good luck and welcome to the addiction! Rob