sent email, but I'm wondering if this is dead

Hey dajjal1983,

Sorry to hear you had a problem with your Keyclone key. If we haven't already resolved your issue, you can message us on Facebook here (https://www.facebook.com/Solidice-744017122312250/) or message Tiny here on the site (https://solidice.com/account/messages/new?to=tiny) and they will be able to help you out.

Thanks